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Enterprise Solutions International

Business gets better by change

"I don't have time for that." That is the phrase I hear most frequently from small business owners. Usually they are referring to the high level planning and decision making that does not appear to have a significant impact on the day to day operations of their business. Because small biz owners are often inundated with tasks related to operations, cash flow, employee issues and a host of other activities, they cannot see the forest-only the trees. The impact on the business is that constant feeling of stress and need to 'put out fires' and dealing problems 'one off' instead of directing energy and time to the actual planning and vision for the business that actually delivers the most value, brings clarity to performance expectations and sets policy that defines internal and external customer relationships. What's interesting is that these same business owners have an expectation that as long as they keep plugging along and executing the mundane day to day activities that put out fires, their businesses will change.

Often, owners are waiting for the 'right time.' When things settle down, during our slow season, when we complete this big project are always the times owners target for the kind of strategic thinking that will have a significant impact and unfortunately, that time may not materialize. Change begins with you. If you do not set aside the time and energy to change your approach to your business, nothing you attempt to do with your customers or employees will change either. It's just that simple. Think about the tasks you take on day to day. I'll wait...

Are these tasks that can be executed by someone else? Are you scheduling production because you believe nobody else can do it well? Are you staying busy and convincing yourself that these activities will bring the most value to your business? How much is scheduling worth to your business? How much are your critical skills worth to your business? You see where I'm going with this.

Establish yourself as a leader, not just a business owner. Learn to focus your efforts on the critical tasks that only a leader can perform and delegate the rest. Change your thinking about the business and share that vision with your employees, then clearly articulate their placement and roles within that vision. Hold yourself and them accountable to meeting and exceeding goals and attaining the vision.

And watch your business get better by change, not by chance.